urbitious solo black logo 080954-glossy-silver-icon-business-cart2

Returns Policy

 

If you would like to exchange or return your purchase, please  read and complete the following rules. Follow the policy below, or your request for return may be denied.

 

 

Returns will not be accepted unless you contact us first. Your request to return merchandise  must be made within 14 days from the delivery date of your package.

 

The return shipping charges are to be paid by the customer. Collect shipments will always be refused.

 

When returning your items it must be sent back in its original factory condition. We cannot accept items that are not in original factory condition. Items altered in any way, washed, saturated with smells, such as cigarette smoke or perfume will not be accepted.

 

Return shipping fees are not refundable except our errors.

 

Exchanges are not available at this time. If you have any questions please Contact Us .

Standard Shipping is $4.99 per item. It is our goal to have your item arrive quickly. Currently standard orders are being shipped out in approximately 3 - 4 weeks. If for some unforseen reason an order is taking longer than average to be shipped, we will contact you with a new estimated ship date.

 

Items may come in seperate shipments. We currently ship thoughout USA only.

Cancellation Policy

 

If you need to cancel your order, please  Contact  Us immediately. The request to cancel your order must be sent to us via  e-mail in order to check your order status.